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Pharmacist Supervisor

Employer
Fortrea
Location
Lake Mary, Florida, US
Closing date
Jun 4, 2024

View more

Position Type
Staff Pharmacist
Specialty Area
Other
Work Setting
Other
As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.

The Pharmacist Supervisor is responsible for overseeing the day to day activities of the pharmacist and other pharmacy teams. The Pharmacist Supervisor services as the front line resource for pharmacist questions and escalations. The Pharmacist Supervisor is actively involved in monitoring the training and development process of the pharmacist and pharmacy teams and assists in the development of policies and procedures specific to the Fortrea Specialty Pharmacy daily operations. Pharmacist Supervisor communicates with prescribers as needed to confirm dosing and administration to ensure the correct and safe dispensing for patients; controls medications by monitoring drug therapies; responsible for identifying and reporting adverse events and product complaints in accordance with pharmacy regulations and client requirements; counsel patients on medication, how and when to take medication as well as potential adverse events and strategies to minimize events; conduct additional outreach, follow up and counseling to patients as required by regulatory agencies such as a REMS; stay abreast of pharmacy laws and changes; complete continuing education courses

to maintain and renew license(s); ensures compliance with all applicable program guidelines; performs related duties as required.

C. Essential Job Duties:

Supervisor Responsibilities

- Efficiently manage the team scheduled shifts and day to day workflow assignments to meet client specific processing requirements

- Verify team member training completion and proficiency by maintaining new hire training, cross training, and refresher training records

- Assign and monitor training schedules for team members to complete client modules on time and proactively provide roster updates to program managers for program training registrations / off boarding

- Assess the need for overtime and approve team member scheduled time off based on order processing queues.

- Provide regular coaching and performance reviews to team members and regulate any performance related improvement plans

- Participate actively in pharmacy quality improvement of operational policies and patient services.

- Regularly review staff efficiency and quality of phone etiquette and order processing to assess staffing needs and potential improvements

- Assist in developing, updating and reviewing pharmacy procedural documents to help team members operate effectively and accurately

- Work closely with Leadership team to ensure program metrics are being met in a timely manner

- Able to work as a team and collaborate with other Leads and Supervisors and demonstrate diversity awareness

Pharmacist Responsibilities

- Prepare medications by reviewing and interpreting provider orders; detecting therapeutic incompatibilities

- Responsible for various duties related to the fulfillment of prescription orders

- Process, pack and ship outgoing pharmacy orders, ensuring drug, related supplies and patient educational materials are included

- Prepare and scan documents, verify provider and patient data, submit prescription orders in computer system

- Contact providers for clarification on prescriptions

- Maintain safe and clean working environment by complying with procedures, rules and regulations.

- Counsel patients on prescriptions being dispense including side effects, initial counseling requirements, storage requirements and delivery method if needed

- Able to document verbal prescriptions within pharmacy system

- Responsible for interacting with technicians and other staff members in a professional manner

- Verify prescription orders within pharmacy computer system and be able to determine prescription meets state and/or federal requirements

- Able to communicate with providers/patients and staff members

- Maintain pharmacological knowledge by reviewing professional publications, and maintaining Continuous Educational requirements

- Responsible for staying up to date on all pharmaceutical product, pharmacy and program training

- Able to meet department metrics within first 90 days of start day and maintain going forward

- Competent to work in pharmacy computer system efficiently

- Competent to open and/or close the pharmacy and building during shift if required

- Capable of proper documentation of Controlled Substance dispenses

- Capable of troubleshooting or solving clinical pharmacy inquires

- Able to arrive early to shift to ensure pharmacy is open and ready for operations

- Able to stay after shift to ensure pharmacy is closed properly or shipments have been secured

II. Experience:

Minimum Required:

4+ years of professional experience as a Pharmacist in a retail or specialty pharmacy setting.

Experience/knowledge/skill in:

Analyzing Information

Administering Medication

Demonstrated sound judgment and decision making

Strong verbal and written communication skills

Knowledge in FDA Health Regulations, Pharmacology, Managing Processes, Legal Compliance

Focus on quality

Attention to detail

III. Education/Qualifications/Certifications and Licenses

Minimum Required:

The Pharmacist Supervisor must have a B.S. Pharm degree. Pharm.D. degree is preferred.

The Pharmacist Supervisor must possess a current and valid Pharmacist state license, in good standing.

Must be proficient with basic computer programs and able to handle multiple requests at one time, as well as ensure that medication orders are reviewed and fulfilled in a timely manner.

- Capable of standing for up to 8 hours at a time

- Able to bend, sit, stand, and work in front of computer screen for long periods of time

- Capable of lifting up to 20lbs if needed

Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit www.fortrea.com.

Fortrea is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

For more information about how we collect and store your personal data, please see our Privacy Statement.

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